Members of the Jamaica National Building Society (JNBS) will now be able to check
their account balances with the LIVE by
JN Text Banking service, whenever they need to.
The new service is in keeping with efforts
by Jamaica National to increase its efficiency and service delivery through the
use of technology and complements existing electronic transaction channels,
such as ATMs, LIVE by JN online banking and
the JN Express self service facilities.
Ricardo Dystant, Manager, eChannels and
Discount Business at JNBS, said the LIVE by JN Text banking service provides
members with another access point to their accounts that will, “give them up-to-date
information on their balances to assist in making spending decisions.”
He
explained that after the member chooses a name for their account, termed the
‘Account Alias’, the process is simple. The member sends a text message with
the word ‘BAL’ and their ‘account alias’ to mobile number 1-876-417-6429, and they
will receive their current and available balances.
The
service is only available to JN members in Jamaica, using the Digicel network. Mr.
Dystant noted that “plans are underway to gradually expand across other
networks.”
“We
are continually seeking secure and convenient means for our members to access
their accounts, whether to perform transactions or to receive account updates;
and we will be making improvements as we gauge the response from users of the
service,” he explained.
Persons
can sign up for the text banking service at their nearest JNBS Branch where
they will be able to get an ‘Account Alias’ assigned.
“In
addition, persons will soon be able to sign up for the text banking service to
check their balances on LIVE by JN, the
Society’s online banking portal,” Mr. Dystant further stated.
He
pointed out that while signing up for the service does not attract fees for
members there will be regular charges in respect of each SMS text request.